30 day money-back satisfaction guarantee on the product itself.

1 year Warranty

  • On Your Entire
    Playground

10 year Warranty

  • All Wood
  • All Hardware

Lifetime Warranty

  • All Scoop Slides
  • Swing Hangers


If at any time during the first 30 days after the date of delivery you are not completely satisfied with your Jungle Gyms Canada playground, you can return the product (freight prepaid by customer) in its original condition to us. We will fully refund you the purchase price, excluding delivery and installation expense.

If something happens within one year from your purchase date, please send us a photo of the defective part and all approved claims will be covered (material only) free of charge – shipping and installation will be extra. We go even further with the structural wood components of your swing set and guarantee them against structural problems for all of the first ten years. All warranties are subject to proper installation and normal residential use. This warranty does not apply to any swing set that is subjected to abuse, vandalism, improper installation, negligence or acts of God.

As long as you are the original buyer of a Jungle Gyms Canada playground, we thrive on customer satisfaction and will ensure that each customer is 100% satisfied.

For more information on our warranty coverage please view the Eastern Jungle Gym Warranty below.

If you have any warranty concerns please email photos and a short description of the issue to [email protected]   on the Subject Line of your email  please enter Warranty

View Eastern Jungle Gym WarrantyClick Here

View Tree Frogs Limited Lifetime Warranty –  Tree Frogs