These guys are real pros. I chose the gym set I wanted online and ordered it over the phone where all my questions were answered.
We picked an installation date and I could not be at the cottage on the day so the crew stayed in touch during the assembly by sending pictures and calling me. I must say I was a little hesitant about not being present during the install but they got it placed and assembled perfectly.
My grand kids now love me even more. I would not hesitate to recommend them.
- B Rogers (Toronto, ON)
We are very pleased with our Dreamscape #4 Jungle Gym. It was delivered promptly and the installation crew did an excellent job working with us to find the right spot. We were not present for the installation so they sent pictures and adjusted until we were satisfied. Excellent communication and customer service.
Our kids love their new play area. It is extremely sturdy and well-built with lots of options to keep the kids engaged and happily playing outdoors. Thank you.
- Molly C (Grey Highlands, ON)
We moved to the Kingston area last August and purchased a Fantasy set for our 4 kids. It took less than a day for the crew to set it up (would have taken me three days) and our kids were playing on it before supper. As a home school family this play set has been key to hours of outdoor creative play time.
The quality is top notch. The sales team and setup crew were friendly and provided great customer service. We highly recommend Play Outdoors Canada!
- Derek R (Kingston, ON)
I purchased the Dreamscape swing set in the spring of 2017. One of the best buying decisions I have made. The company defines customer service. From initial contact to installation of the swing set everyone was friendly, helpful and knowledgeable.
The swing set itself is high quality. I appreciate that I can swing and climb up into the clubhouse without fear of the set collapsing. My granddaughter and I have had many an adventure on this set and I look forward to many more.
- Susan F (New Liskeard, ON)
We purchased the Imagination Swingset #3 in the spring of 2017 for our campground and it has been a huge success! It has provided hours of entertainment and is very well built. The staff are very helpful when deciding what to buy and allowing us to modify it a bit.
We love it! And have recommend your products to two friends who bought campgrounds this year.
- Sid Turcotte Park (Mattawa, ON)
Excellent service, professional installers. Overall we are very pleased with our new playground.
- Red Bay Camp (Wiarton, ON)
Our family is thrilled with the Fantasy Swing Set. Brent was very helpful in the planning stages and was able to map out the perfect playground location for our cottage backyard. It was so easy to customize the accessories that made sense for our family members.
Aden was so careful installing all the pieces and went to great lengths to make sure everything was perfectly balanced and safe.
I love the quality of the wood as our 30 year olds climb up with the little ones and get a lot of enjoyment out of the tree houses too.
I had looked for a good quality playground for a long time and I’m so happy that I found you. It brings a lot of joy to our cottage experience. I will recommend you to all our friends.
- Diane S (Port Severn, ON)
We purchased the Dream Swing Set #1 the summer of 2018 for our three grandsons. Brent and Lori provided excellent customer service and support through our decision making. We are extremely happy with the solid design of the set and the ability to add on in future.
The swing set was up and ready to use in 3 hours due to the professional work of the installers.
We would not hesitate to recommend this great company as their product line offers quality and something for everyone.
- Tom & Donna S (Huntsville, ON)
We LOVE the new swing set! It’s clear the girls will have years of fun. Well-made and put together with care by the the solid team at Outdoors Canada/Jungle Gyms Canada.
- David & Lindsay W (Cambridge, ON)
We purchased a swing set from Play Outdoors Canada (Jungle Gyms Canada) about 6 months ago for our son and we are extremely happy with it. Our son loves playing in the treehouse part and using the glider and swinging on the tire. He also loves the monkey bars but needs a little help with these as he is still a little young for these – there are several things that he will grow into over the next couple of years. We had quite a few children round our place this summer and they all really enjoyed playing on the swing set. The treehouse part was a particular favourite!
I must say I am impressed by the quality of the construction. It is very sturdy and will easily allow adults to play on the set too. I confess that we are not particularly good at DIY and so we asked the Play Outdoors team to arrange for the swing set to be assembles for us for a fixed fee. Again, I couldn’t be more happy with the assembly team. It took the team of three a full 2 days to assemble the set but they did a great job. They didn’t rush. They took their time and did a quality job.
The whole buying process was really easy and we spoke to both Lori and Brent several times before committing to buy the set. They were able to answer all of our questions and advise us on what sets would work best for our yard, and in particular the sets that would cope with being on a slope. All in all, we are very happy and so is our son!
We read about a lot of bad experiences people have had with swing sets (which made us quite wary when it came to buying a set) but we can honestly say the swing set and the experience we have had with Play Outdoors Canada has been first class! I would say that I would definitely use them again in the future but their sets are so good that I won’t need to! I wouldn’t hesitate to recommend them to anyone looking for a quality swing set.
- David H (Upper Tantalon, NS)
We purchased our second playground set from Jungle Gyms Canada/Play Outdoors Canada, after moving and having to leave the first set behind, in 2018. We had our first playground for five years. Our kids, and other kids in the neighbourhood, loved it; and when we moved, it was still in great shape.
I assembled the second playground myself. Assembly was straight forward, and the new playground looks terrific. I believe that these playgrounds are considerable more stable and solid than others on the market.
- John J (Mono, ON)
My family and I are so thankful we ordered a swing set from Play Outdoors Canada. The service was excellent from start to finish. The set was so customizable we were able to add everything we wanted and remove everything we didn’t.
Delivery and installation was professional and quick and the installers were very thoughtful throughout the process to ensure we were happy with everything.
From the moment the set was installed my kids have loved playing on it and so have their friends! It is sturdy and will provide years of play for my family.
Thank you for such impeccable service and an excellent product!
- Jennifer F (Ashburn, ON)
My name is Erica, and my family LOVES our amazing swing set!!
We live in Kingston and were so pleased to hear that your builders could help us create an amazing backyard space for my children. The set is awesome!
The kids ran, jumped, climbed and imagined their way through it all summer long. I love that is is made out of very durable and hardy materials, and the safety features are hard to beat. All in all, a fantastic addition to our home.
We just welcomed our third this summer, and having a play area outside for my kids to go which was still close enough for me to be able to watch them and nurse at the same time was invaluable. Thank you all so much!
- Erica S (Kingston, ON)
We are very happy with the Extreme 3 unit. Aden did a great job putting it together.
- Shamai S (Wesport, ON)
We couldn’t be happier with the quality of the swing set we purchased from you.
The sales and install team were excellent. Our kids love and it and we look forward to lots of use. I highly recommend your company. Thanks again!
- Ken M (Huntsville, ON)
The playhouse we purchased for our grandkids has been the treat of the summer. They have personalized it with all their stuff.
They have played in it and enjoyed the swings, slides, rock walls, etc. immensely.
The quality of your product is great. Fit and finish is perfect.
We as you know put this together ourselves, while it was very involving and there is a lot of pieces, we enjoyed doing it over a weekend.
Thank you for your service and following up.
Our kids and grandkids will have a lifetime of memories.
- Dennis T (Sault Ste Marie, ON)
Best purchase for our backyard! Kids love it. The entire family has fun on it – especially during big family parties. Thank you thank you!
- Emily Z (Ancaster, ON)
Thank you for the wonderful “reno” to our treehouse! We were very impressed with your service as well as the final product. During the consultation for our custom project, it was clear Jungle Gyms Canada not only understands the products offered, but what kids will enjoy and how to keep them safe while they are having fun. Your ideas were creative but feasible, blended well with the existing woods and structure, and fairly priced. The work was done in a timely manner, and Aden was a pleasure to have around the family. His recommendation on the scoop slide, in particular, has been tested and found to be excellent by everyone large and small! I am sure we will continue to enjoy your work for years to come.
- Sue D
I had wanted to buy some playground equipment for my daughter for a long time. Most things I looked at seemed either a little unsafe or required too much effort to install. Just by chance I saw a playground by Jungle Gyms on display at a garden center in North Bay. After looking at the design and then browsing the catalog it became obvious that this equipment was superior to the others I had seen on the market. I contacted Brent at Jungle gyms and found the service to be equally fantastic. Within a short time the company was installing my playground and my daughter was playing and loving all the different things she could do. The construction is fantastic and it is very, very secure. I feel very confident with this product and thoroughly enjoyed the process of purchasing from start to finish. I would recommend this playground wholeheartedly. Thanks to Brent and the staff at Jungle Gyms for making my backyard full of endless fun.
- Tim S (North Bay, ON)
I found Jungle Gyms Canada on-line after wanting to build a play area at our home in Lions Bay, BC. I needed equipment that was incredibly durable and adaptable to the terrain that I wanted to build on. Brent was incredibly helpful advising what might be the right pieces and being there to answer any questions I had. The delivery to the door was effortless and the system to install was straightforward and quick. The real test of quality and ‘fun factor’ is the reaction from our 5 and 6 year old and it passes with flying colours! I would recommend the product without a doubt! Even the adults can’t wait to hit the slide..
- Todd T (Lions Bay, BC)
AMAZING hands down! It’s great to support a local business and receive outstanding customer service and good product. Swing set went up today and my daughter was overjoyed with tears when she arrived home. Thank you.
- Katy M (Katrine, ON)
I bought the Extreme Swing Set #4 with a number of custom add ons. Brent was a delight to work with. After much research on the internet across many sites and a few conversations with Brent I was confident that Jungle Gyms Canada was the company that I wanted to purchase from. We’ve have our swing set for 2 and a half years and absolutely love it! The rubber mulch was the best quality of many companies that I consulted with for a better price. Delivery and setup was professionally handled and pleasant. Thanks Brent for your amazing company and product!
- Twyla L (Cottam, ON)
Great install and great product! Thanks so much. The kids love it!
- Dominic K (North Bay, ON)
I expected to pay more for a quality product! I feel safer that my granddaughter is swinging off one of your playsets.
- Jerry H
Hi Brent, The guys got the house up and the kids are thrilled with it! It took some patience on the part of the crew of workers to get it done.
Despite the difficulties, they and we are so happy with the end product. I thank you for your patience and availability in all instances!
- Dr. Karen M, PhD (Edmonton, AB)
Brent, Last summer I was looking for component parts to allow me to build a swing set for my four-year old’s birthday. He had asked for a swing set; one that Mom and Dad could swing on too.
I contacted several companies only to find that their product wasn’t strong enough or that they wouldn’t ship to Canada or that what I wanted wasn’t available. Your US company gave me your telephone number.
From the moment you answered the telephone I was impressed. You followed through on every step of our conversation: you returned calls promptly with honest, forthright answers to questions; you emailed to let us know when the parts were shipped; and you called to ensure the swing-set had arrived and to see if we had any questions about setting it up. Several months later, you contacted us to see if we were still happy with the purchase and how it was working.
I have dealt with few companies who treated me with the care and attention that you provided my wife and me. I have recommended you to everyone who has asked about the swing-set.
- Dennis W (Richmond, ON)